Refund policy

Radharani Clothing – Return & Refund Policy

At Radharani Clothing, we value your satisfaction and strive to provide high-quality garments and excellent customer service. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

    • NO RETURNReturn only if product is defect

  • Return Process:

    1. Whatsapp Message on 6353451133 with your order number and reason for return.

    2. Our support team will review your request and provide return instructions.

    3. Ship the item(s) back to the address provided by our team.

    4. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your return.

  • Return Shipping:

    • Customers are responsible for the return shipping costs unless the item received is defective or incorrect.

2. Refunds

  • Refund Eligibility:

    • Approved returns will be refunded via the original payment method or store credit, as per your preference.

    • Refunds will be processed within 2 business days after the return is received and inspected.

  • Partial Refunds (if applicable):

    • Any item not in its original condition, damaged, or missing parts not due to our error may receive only a partial refund.

3. Exchanges

  • We accept exchanges only for size issues or defective items.

  • To exchange an item, please contact us within 48 hours of receiving your order.

  • Exchanges are subject to product availability.

4. Damaged or Incorrect Items

  • If you receive a damaged, defective, or wrong item, please Message us with clear photos within 48 hours of delivery.

  • We will offer a replacement or a full refund in such cases at no extra cost to you.

5. Cancellations

  • Once processed or shipped, the order cannot be canceled.